Improve Customer Service and Lower Costs with UCaaS

Unified communications (UC) allow you to bring together different forms of communication tools into one solution. Selecting the right unified communication solution will help your business give clients faster, more efficient service—and enable your employees to work more collaboratively by integrating communications into important applications and processes. Combining telephony (fixed-line, mobile or VoIP systems), email, … Read more

A Collaboration Solution for Your Remote Teams

By now, most of us that were forced out of our office buildings a year ago have appeared to have mastered the art of working remote. But that doesn’t necessarily mean there isn’t room for improvement. With research projecting that 25-30% of the global workforce will be working from home multiple days each week by … Read more

Building a Ransomware Recovery Strategy

Building a Ransomware Recovery Strategy with Rubrik

A ransomware attack can blindside an organization and potentially cause long-term and permanent damage. According to research, ransomware demands could exceed $1.4 billion in the U.S. in 2021. Typically, ransomware spreads via spam, phishing emails or websites. Today, ransomware can be divided into two main types: crypto ransomware and locker ransomware. Crypto ransomware encrypts files … Read more

New Year, New Tech: HP Dragonfly

HP Elite Dragonfly

Image by HP For many around the world, the global pandemic has caused a lasting shift to remote working. According to a recent survey by Upwork, one in four Americans will be working remotely in 2021. It is also projected that 36.2 million Americans will be working remotely by 2025, which means how we work … Read more

How Hospitals Can Best Leverage Emergency Notification Systems

Nurse checking tablet

We believe that it is important for any organization, regardless of industry, to have an emergency preparedness plan in place. For healthcare facilities and hospitals in particular, leveraging emergency notification systems as part of their plan is downright critical. Check out the top reasons why leaders in the healthcare industry are implementing emergency notification systems … Read more

Top Ways to Make IoT Work In Your Business

Team in offic meeting room

Arguably one of the most popular sectors of the tech industry, IoT (Internet of Things) is rapidly expanding into all sectors of business, whether you are a B2B or B2C organization. IoT devices and applications enhance existing go-to market strategies, create new revenue streams and provide invaluable data intelligence. Curious how IoT can improve your … Read more

The Managed Service Promise: The Right Skills at the Right Scale, at the Right Time

There are many types of managed IT services options available for a business including outsourced IT

The scope of an IT department has dramatically changed (and grown) over the last decade. It has evolved from simply managing computers to overseeing company-wide technology-driven initiatives as well as taking on the responsibility for data security policies and processes. With this expansion of scope came the need to grow internal IT departments, develop new … Read more

Security vs. Compliance: Do You Know the Difference?

The terms security and compliance are often used interchangeably; however, this is a dangerous misconception because an organization can be compliant but not necessarily secure. The goal of any IT department should be to establish a complete security program while meeting compliance obligations within the plan. To accomplish that goal, you must first establish the … Read more

Protect Your Business With Better Passwords and Greater Login Security

In today’s online world, the traditional “username and password” authentication approach to account security can often present an easy point of access for cyber criminals – leaving personally identifiable and financial data vulnerable. In just March and April of this year, IMB X-Force observed a more than 6,000% increase in COVID-related phishing attempts. As phishing … Read more

Why You Don’t Need an Internal IT Department

An IT manager showing the benefits of outsourcing your internal IT department to an MSP

As businesses grow, their IT needs evolve and change. To keep up with the fast-moving technology landscape, many businesses are turning to a managed service provider (MSP) to take over some of the challenging and time-consuming responsibilities. If you’ve been struggling with your IT department’s response times or team turnover, it might be time to … Read more