IT Resources

Collaboration tools can elevate the way teams communicate at the office, at home, remotely and anywhere in between. Global enterprises have invested in unified communications (UC) solutions for years to manage and optimize disparate teams. Small and mid-size businesses, however, are just now seizing the power of a comprehensive toolset made up of various communication … Read more

We all recognize that no business can run successfully without technology. Do a quick calculation of the sum value of your IT asset costs. How well are you utilizing them? Your technology is integral to the vast majority of the work accomplished by your team, which is why IT asset management (ITAM) should not be … Read more

Data center management at its core refers to overseeing the structure and operations of a company’s computers, servers, data warehousing, web services, and connected applications, ensuring the security of the infrastructure and protection of information. While the IT requirements of a company may vary, data centers often contain physical or virtual servers that are connected … Read more

Unified communications (UC) allow you to bring together different forms of communication tools into one solution. Selecting the right unified communication solution will help your business give clients faster, more efficient service—and enable your employees to work more collaboratively by integrating communications into important applications and processes. Combining telephony (fixed-line, mobile or VoIP systems), email, … Read more

By now, most of us that were forced out of our office buildings a year ago have appeared to have mastered the art of working remote. But that doesn’t necessarily mean there isn’t room for improvement. With research projecting that 25-30% of the global workforce will be working from home multiple days each week by … Read more

A ransomware attack can blindside an organization and potentially cause long-term and permanent damage. According to research, ransomware demands could exceed $1.4 billion in the U.S. in 2021. Typically, ransomware spreads via spam, phishing emails or websites. Today, ransomware can be divided into two main types: crypto ransomware and locker ransomware. Crypto ransomware encrypts files … Read more

We believe that it is important for any organization, regardless of industry, to have an emergency preparedness plan in place. For healthcare facilities and hospitals in particular, leveraging emergency notification systems as part of their plan is downright critical. Check out the top reasons why leaders in the healthcare industry are implementing emergency notification systems … Read more

Arguably one of the most popular sectors of the tech industry, IoT (Internet of Things) is rapidly expanding into all sectors of business, whether you are a B2B or B2C organization. IoT devices and applications enhance existing go-to market strategies, create new revenue streams and provide invaluable data intelligence. Curious how IoT can improve your … Read more

The scope of an IT department has dramatically changed (and grown) over the last decade. It has evolved from simply managing computers to overseeing company-wide technology-driven initiatives as well as taking on the responsibility for data security policies and processes. With this expansion of scope came the need to grow internal IT departments, develop new … Read more

The terms security and compliance are often used interchangeably; however, this is a dangerous misconception because an organization can be compliant but not necessarily secure. The goal of any IT department should be to establish a complete security program while meeting compliance obligations within the plan. To accomplish that goal, you must first establish the … Read more

In today’s online world, the traditional “username and password” authentication approach to account security can often present an easy point of access for cyber criminals – leaving personally identifiable and financial data vulnerable. In just March and April of this year, IMB X-Force observed a more than 6,000% increase in COVID-related phishing attempts. As phishing … Read more

As businesses grow, their IT needs evolve and change. To keep up with the fast-moving technology landscape, many businesses are turning to a managed service provider (MSP) to take over some of the challenging and time-consuming responsibilities. If you’ve been struggling with your IT department’s response times or team turnover, it might be time to … Read more