Hewlett Packard Enterprise (HPE) has a reputation for providing customers with unparalleled service and continues to maintain this record with InfoSight. InfoSight provides artificial intelligence capable of implementing accurate changes without the need of intervention from employees focused on other projects thereby optimizing efficiency, performance, and productivity by reducing erratic disruptions and unsatisfied customers.
Why Automate?
Automation gives you more time to focus on your business. InfoSight can automatically open and resolve 86% of issues, eliminate up to 85% of management time, and cut up to 79% of your storage operational expenses. By allocating resources to recovery in an “all hands on deck” fashion, the overall effort of discovery and repair productivity falls to the wayside.
InfoSight’s ability to automatically handle tasks covered by level 1 and 2 support staff has afforded HPE the chance to build a support organization made up entirely of level 3 experts. Should an issue warranting a level 3 expert arise, HPE has a team ready to help you resolve it, eliminating the pains of the escalation process. With the ability to learn and implement this knowledge HPE truly can “see once, prevent for all.”
By analyzing irregular patterns and modelling different scenarios, InfoSight removes the guess work when planning for future capacity, performance, and bandwidth by using app-centric modelling to size your infrastructure.
Global Insights
Traditional monitoring tools are limited to pulling information from their immediate infrastructure. InfoSight, however, embeds sensors that scan every stack in your environment collecting data from thousands of data points worldwide. InfoSight analyzes this data and provides health and performance insights about your environment. This global learning technique gives InfoSight the ability to detect problems before they occur and stop them before your environment suffers.
HPE is continually expanding the reach of its analytics and has recently announced extending InfoSight to HPE Proliant servers, HPE Synergy compute modules, and HPE Apollo systems.
Computer Solutions has a healthy standing relationship with HPE and engineers dedicated to delivering innovative technology to our customers. Contact your Account Executive for more information.
