Reliable & Scalable Managed IT Services in Austin, TX
Managed IT solutions for Austin
Computer Solutions is a managed services provider (MSP) headquartered in Texas, with more than 35 years of experience assisting mid-to-large organizations across the state in managing their technology. We collaborate directly with CISOs, CTOs, and IT managers who need a partner that understands compliance-driven environments – not just support requests.
Our process begins with active listening. We take the time to understand your current infrastructure, identify your challenges, and discuss your future goals. From there, we create a managed services plan tailored specifically to your organization’s needs. Whether you require comprehensive IT management through our NetWatch™ platform, co-managed support to enhance your internal team, or project-based deployment and procurement, we offer flexible arrangements that scale with your business.
Our Partners
Why Austin companies choose Computer Solutions
Austin businesses do not need a national call center; they need an IT partner who understands the city, knows their industry and shows up when it matters. Here’s what sets Computer Solutions apart.
State agencies and qualifying organizations in Austin can easily acquire IT services and hardware through Computer Solutions’ Texas DIR contract vehicles. This approach eliminates the lengthy Request for Proposal (RFP) cycles, streamlining the compliance procurement process.
We have established infrastructure in numerous facilities, managed IT programs involving thousands of endpoints, and supported some of the most complex compliance-driven environments in the state.
We support Texas public sector organizations with city-scale IT programs and multi-agency infrastructure deployments, meeting their daily uptime demands, security requirements, and compliance obligations.
Our NetWatch managed services team acts as an extension of yours – proactively monitoring, planning, and executing alongside your IT staff or serving as your fully outsourced IT department.
Supporting Austin industries
Government and Public Sector
We provide managed IT for Texas state agencies, regulatory bodies, and public sector organizations in Austin. Our DIR contract vehicles simplify procurement, and our teams understand the compliance and uptime requirements of government environments.
Our clients include:
Learn more about our government agency and public sector IT solutions »
Banking and Finance
We provide managed IT and cybersecurity for banks, credit unions, and financial institutions in Austin. We assist financial organizations in maintaining security, compliance, and operational continuity in a highly regulated environment.
Our clients include:
Healthcare
We provide managed IT for hospitals, medical clinics, and healthcare providers in Austin and Central Texas, including HIPAA compliance support, clinical workflow continuity, and 24/7 infrastructure monitoring.
Our clients include:
K-12 & Higher Education
We provide managed IT for school districts and higher education institutions in Austin and Central Texas, from securing student data to managing district-wide device deployments. DIR contracts and E-Rate expertise available.
Our clients include:
Learn more about our K-12 and higher education IT solutions »
Executive Leadership Cybersecurity Planning
Executives and Board Members must prioritize cybersecurity to safeguard their company’s digital assets. Key steps include identifying and prioritizing valuable and vulnerable assets, allocating resources for their protection and analyzing past industry breaches to uncover common vulnerabilities and attack patterns.
This proactive approach helps mitigate potential threats and reinforces the company’s security posture.
Chief Information Security Officer (CISO) Cybersecurity Program & Response
CISOs must comprehensively understand their organization’s sensitive data, networks, systems and applications to manage and mitigate cyber risks effectively. This knowledge is vital for identifying vulnerabilities and assessing the potential impact of cyber attacks.
A robust cybersecurity program and response plan, tailored to these assets, is essential for protecting the organization.
Cyber Risk Manager
Cyber Risk Managers are essential in defending against cyber threats and maintaining security. They must stay informed about the evolving threat landscape, emerging attack vectors and vulnerabilities in software and systems.
Regular risk assessments help identify potential risks within the organization’s infrastructure, data repositories and applications, enabling the development of effective security strategies.
Compliance Manager
Compliance Managers ensure adherence to cybersecurity regulations and best practices. They need to analyze the evolving landscape of cyber-attacks, stay updated with regulatory frameworks and monitor industry guidelines.
Implementing robust data protection measures, such as encryption protocols and secure authentication mechanisms, is crucial for maintaining compliance and safeguarding sensitive information.
IT Manager
IT Managers play a critical role in protecting organizational infrastructure from cyber threats. They must conduct regular security audits and penetration tests to identify vulnerabilities and risks.
By addressing these weak points, IT Managers can develop and implement robust security measures to protect against potential cyber attacks.
San Antonio and South Texas
Computer Solutions is headquartered in San Antonio, Texas and provides managed IT services and on-site IT support to businesses and organizations throughout the greater San Antonio metro and South Texas region.
San Antonio
New Braunfels
Seguin
Kerrville
Fredericksburg
Pleasanton
Hondo
Uvalde
Del Rio
Eagle Pass
Schertz
Cibolo
Converse
Universal City
Austin and Central Texas
Computer Solutions provides managed IT services and on-site IT support to businesses and organizations throughout the greater Austin metro and Central Texas region.
Our service area includes:
Austin
Round Rock
Cedar Park
Pflugerville
Georgetown
Kyle
Buda
San Marcos
Leander
Bastrop
Taylor
Hutto
Lakeway
Marble Falls
Resources for Austin Organizations
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Simplify Network Management with Juniper Mist AI
Building Smarter Factories: How Industrial Networking Powers the Modern Manufacturing Floor
Why a Managed Network is Essential for Modern Businesses
Unlocking Value with Texas DIR Contracts: Why Choosing the Right IT Partner Matters
The Future of Government IT: Why Agencies Are Moving to Managed Cloud Services
Frequently asked questions
Computer Solutions provides a full suite of managed IT services to businesses, state agencies, and public sector organizations in Austin through our NetWatch platform. Our services include managed cybersecurity with 24/7 SOC monitoring and Managed Detection and Response (MDR), managed networking covering wireless, LAN/WAN, and firewall management, managed data center and cloud infrastructure, managed collaboration and unified communications, and help desk and IT support. Beyond managed services, we offer cybersecurity risk assessments, incident response, business continuity planning, cloud migration, enterprise networking, IT hardware and software procurement as a Dell-certified provider, and IoT solutions. For state agencies and qualifying public sector organizations, all services and hardware are available through our active Texas DIR contract vehicles, eliminating the need for a separate competitive bid process.
Computer Solutions holds multiple active Texas Department of Information Resources (DIR) contract vehicles, which allow state agencies, educational institutions, and other qualifying public entities in Austin to procure IT services and technology without going through a separate competitive bid process. Our current DIR contracts cover cybersecurity software and services (DIR-CPO-4842), IT outsourcing and managed services (DIR-CPO-5034), and software COTS, including cybersecurity monitoring and network security (DIR-CPO-5273). We also partner with TIPS and Omnia Partners for additional procurement pathways. Working through an active DIR contract means faster access to services, predictable pricing, and reduced administrative burden for your agency or institution.
Yes, many of our clients have internal IT staff and work with Computer Solutions in a co-managed capacity. We provide additional expertise, 24/7 monitoring through NetWatch, and project support for deployments that internal teams may not have the bandwidth to manage on their own. Our managed services approach starts with a discovery phase, during which we assess your current team structure, identify gaps, and define clear roles and responsibilities to ensure nothing falls through the cracks. Whether you need us to handle routine monitoring while your team focuses on strategic projects or to fill a specific skills gap, we tailor our support to meet the actual needs of your organization.
Computer Solutions offers comprehensive managed cybersecurity services through our NetWatch platform, including 24/7 Security Operations Center (SOC) monitoring, Managed Detection and Response (MDR), perimeter protection with next-generation firewalls, VPN management, intrusion detection, and network access control. We also provide cybersecurity risk assessments to identify vulnerabilities in your infrastructure, and incident response services to contain threats, remediate damage, and restore operations quickly when a breach occurs. For government agencies and regulated organizations in Austin, our services include compliance monitoring and audit-ready reporting aligned to the frameworks your organization is required to follow.
Computer Solutions offers a full range of managed IT services through our NetWatch platform, including managed cybersecurity, managed networking, managed data center and cloud, managed collaboration, and help desk and IT support. Beyond managed services, we provide cybersecurity risk assessments, incident response, cloud migration, enterprise networking design and deployment, business continuity planning, IT hardware and software procurement as a Dell DIR-certified provider, collaboration solutions, and IoT solutions. Services can be structured as a comprehensive managed agreement, a co-managed arrangement alongside your internal team, or accessed on a project basis depending on your needs.
Computer Solutions is headquartered in San Antonio and provides on-site IT support throughout Austin and the greater Central Texas region. Our local technicians can be dispatched without the wait times you would experience with a national MSP routing staff from another state. For urgent situations, our Premier Response service provides fast on-site emergency IT support. Response times for managed service clients are defined in your service level agreement and tiered by issue severity, with critical outages escalated immediately.
Computer Solutions has been supporting Texas organizations since 1978 — more than 45 years of experience navigating the technology challenges that state agencies, financial institutions, healthcare providers, and educational institutions face in this region. We hold multiple active Texas DIR contract vehicles, which gives government and public sector organizations in Austin a direct, compliant path to procurement that most MSPs cannot offer. Our NetWatch platform is built for proactive management rather than reactive support, and our team acts as a strategic extension of your organization — not a ticket queue. We bring the deep bench and long-term relationship model of a Texas-native company, not the call center experience of a national provider.
Let’s talk about IT
Whether you require comprehensive IT management or support for your internal team, Computer Solutions is your Texas MSP partner. Share details about your organization and we will help you determine the right fit.
