Technology is changing our workforce and how information is shared. A breakdown in communication can delay a business’s productivity, causing frustration, confusion and poor outcomes for projects and profit. When employees in different departments or organizations need to gather in order to work toward a common objective, seamless collaboration is the key. Organizations now rely on integrating call, chat, screen share and video conferencing into their collaboration technology to access training, webinars, sales presentations and data sharing, participate in interactive group meetings and manage remote desktops and customer service help desks.
With cloud and on-premise collaborative solutions, not only does your communication with staff, clients and vendors/providers improve, but you also benefit from efficient, flexible and secure solutions that can empower your team to innovate and challenge the limits of collaborative work. Our solutions architects will work with you to optimize your customer experience and drive productivity with seamless, state-of-the-art collaboration services. With unique tools like Cisco WebEx and 8×8 UCaaS, collaboration is easier than ever.
Deliver superior customer service with top-of-the-line programs such as Cisco UCCX and 8×8 CCaaS Contact Center solutions and achieve customer satisfaction and performance goals.
Expand, upgrade and improve your communication capabilities with VoIP or IP telephony enabled desktops, phones and conference rooms.
Allow for real-time virtual meeting rooms and face-to-face communication wherever and whenever you need it.
Conduct virtual conferences, webinars and presentations and seamlessly share desktops, spreadsheets and other applications with ease.
As businesses large and small look for flexible solutions that fit their needs, organizations are turning to UCaaS and other cloud-based collaboration solutions. With reduced management needs, scalable, hardware-less and lower cost upgrades, cloud communications are making it easier to get tasks done and meet goals quickly. Cloud unified communications allows for seamless syncing, easy data backup and scalable storage that is secure and easy to use.
To find out if UCaaS is a better solution for your organization, start with a cloud readiness assessment.
When there’s an emergency, every second counts. Let your collaboration tools help keep your employees safe and in the know, with NetWatch Notify. We can work with your team to build customized notifications system to alert staff of an incident while simultaneously notifying local authorities, to help keep your organization safe and get help faster. From digital signage and strobe lights to phone and text capabilities, make sure communication isn’t interrupted when its needed most.
Learn more about NetWatch Notify and the emergency response solutions you need for your organization. Learn More.
~ Joseph Deck, Our Lady of the Lake University
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