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Collaboration

Enterprise collaboration has changed. In a single conversation, your employees and customers switch from tablet to phone to laptop. Face-to-face meetings and conferences now occur digitally through video. What if a single system integrated all these channels of communication? Cisco Unified Communications makes it possible.

Whether you’re looking for the convenience of an on-premises system or the flexibility of a cloud collaboration solution, Cisco has a unified communications offering for you.

But be aware: Cisco service providers are not created equal. Computer Solutions is a Master Collaboration Partner and we have Cisco Certified Internetwork Experts (CCIE) on staff, ready to take your organization’s collaboration system to a new level.

Cloud-based or on-premise collaboration solutions with Cisco Unified Communications

contact center

Contact Center

We can help you lend a listening ear to your customers with top-of-the-line programs such as Cisco UCCX.

voice

Voice

Utilize products such as Cisco Finesse and Cisco SocialMiner to provide a transparent link for your customers.

video

Video

Expand and upgrade your conferencing capabilities with desktops, phones, and conference rooms.

web conference

Web Conference

Have a meeting place always at the ready with Cisco WebEx.

Let us design a Collaboration System for You

Collaboration is more than dialtone and voicemail. You can communicate and collaborate as a company more efficiently through a single integrated system. Our technology and infrastructure professional services team is ready to help architect and implement your technology solution. Learn more about our Implementation Services

Cloud Collaboration Solutions

As enterprise communications continue to evolve, organizations across the country are increasingly turning to cloud-based collaboration solutions. Why? It all comes back to TCO:

  • No hardware – Without upfront costs, unified communications becomes an operating expense.
  • Reduced management – Cloud communications reduce the need for highly specialized technical expertise.
  • Cheaper to upgrade – Cloud communications cost less to upgrade than traditional on-premises solutions.

Are you interested in migrating to cloud unified communications? Schedule a cloud assessment today.

Reputable Experience

As a Master Collaboration Partner with Cisco, our team has the specific expertise needed to implement a top-of-the-line collaboration system for your organization. We understand that every call is important, and communication must be consistent, reliable, and secure. Our experience includes completing an Avaya to Cisco Unified Contact Center migration for the largest municipally owned energy utility company, working hand-in-hand with our customer from design to implementation. We have a proven track record and have developed long-term relationships as a result.

“Computer Solutions staff are very knowledge with regard to the entire line of Cisco voice and telecommunications. They have assisted my staff with individual aspects of upgrades and integration of this equipment. They always do what they commit to doing in the time we agree upon.” ~ Joseph Deck, Our Lady of the Lake University

Time to Upgrade?

Bring your unified communications up to speed. Email us or call 210-369-0300 to start your upgrade.

Full Implementation Services

Our professional services team is ready to architect and implement your technology solution. Learn more about our Implementation Services

Need Ongoing Support?

From engineers and architects to operation technicians at our help desk, our NetWatch team is dedicated to keeping your IT running at peak performance. Learn more about Managed Services