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Netwatch Leave IT to us. Strengthen your IT Department and Managed Services An IT professional working on computer managed services for a client in Texas

NetWatch™ Managed Services

Your Challenge

Whether you have a 2-person IT team or a 20-person division, the importance of secure technology and 24/7 connectivity is only growing and becoming more complex in the business landscape. For businesses of all sizes and across all industries, owners and leaders are looking to IT to not only maintain current systems but to bring forth new solutions to help their organizations grow.

Our Solution

NetWatch Managed Services by Computer Solutions helps CIOs, CTOs and IT leaders remove the burden of day-to-day job tickets, maintenance needs and system monitoring so they can focus on critical business growth opportunities. Our service options allow you to contract for as much or as little as you need, with flexibility as business needs change.

Fully Customizable Managed Services

We provide a wide range of IT managed solutions that can be tailored to meet your specific needs. From scaling your production capacity to meet demand, to eliminating IT skills gaps in your department, we can serve as a temporary or permanent extension of your existing team. Check out our capabilities list and contact us today to learn more.

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IT Management

Managing and supporting each pillar of your existing IT infrastructure from software updates and maintenance to support desk management.

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End-User Device

Providing turnkey management and maintenance of mobile devices, desktops and laptops to accommodate your increasing number of endpoints.

Network Support

Network

Offering full-scale management for all of your network components including routers, firewalls, load balancers, wireless access points, VPN and more.

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Unified Communications

Implementing advanced enterprise communication solutions to optimize your business processes and increase user productivity.

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Server

Providing in-depth, hands-on management and maintenance of server infrastructures and Microsoft Active Directory, Exchange and Office 365.

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Disaster Recovery

Leveraging industry-leading technology to protect your data in the event of a failure or disruption to your business continuity through personalized comprehensive solutions.

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Cloud Services

Helping you achieve your cloud initiatives from selection, migration and deployment of services to system monitoring, testing and ongoing management.

Security

Security

Offering complete security management services for both your on-premise and cloud environments including vulnerability analysis, threat detection and technology updates and support.

IT Solutions for all Businesses

Considering outsourced IT management for your company? We can support all level of business IT needs with the same level of dedicated, all-inclusive support.

For Businesses with No IT Department

We can assume full ownership of your IT environment, starting at the top as your virtual CTO and filling all the roles down through your IT management needs. Leave the design and maintenance of your systems to us and get back to driving your business forward.

For Existing IT Departments

Want to free up IT personnel for critical business intelligence and project needs? Our NetWatch™ services can take the load off your daily job tickets and manage all your systems monitoring, maintenance, backup and recovery efforts.

For New or Growing IT Needs

Is your business growing rapidly? Your IT team may need additional project support. We offer a team of experts in specialized fields, from security and network, to Cisco Unified Communications, and desktop engineers at a fraction of the cost of full-time.

Our Managed Services Approach

We know organizations of different sizes and life-stages need different levels of IT support. With that in mind, we customize our managed services solutions are tailored to your specific needs. Once you select your level of support, we work with you to discover the correct amount of support you need, and which services will benefit you the most. Whether you’re on-premise, in the cloud or a hybrid, we will work with you to design and integrate our services seamlessly into your IT department.

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Discovery

We work with you to determine the scope and portfolio of services that best fits your business. We identify team roles and resources necessary and finalize your services.

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Building a Plan

Our solutions architects develop the process and functions NetWatch will assume as part of your IT department. We define appropriate guidelines, standards and key deliverables.

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Management

Our team will work with your existing staff to implement the strategy and solutions and provide on-going support outlined from the previous phases.

Premier Response for Emergency IT Needs

When you face an IT crisis beyond your department’s capabilities, conventional Managed IT services may not cut it. Our Premier Response IT service gives you immediate access to an experienced service coordinator who can quickly diagnose your issues and schedule an engineer to provide support. For one-time issues or ongoing, around-the-clock support, Premier Response is the emergency IT backup you need.

Learn More

An IT professional working on computer managed services for a client in Texas

Ready to Add Managed Services to Your IT Strategy?

Our Team Can Help.