State of Texas Department of Information Resources (DIR)

End User IT Outsourcing

Contract Number: DIR-CPO-5034
Expiration Date: 01/19/2027
DIR Co-op Contract Program Overview

Services Offerings

This contract is for services only. No hardware or software products are sold under this contract. Services offered include the following and details are provided in the pdf document.

Management Services

• Provisioning of Equipment
• Desktop Outsourcing Services
• Asset Tracking Services

Support Services

• Service Desk
• On Site Support & Moves/Adds/Changes (MAC) Services
• Remote Support Services
• Standard and Ad Hoc Reporting and Documentation
• Break/Fix/Maintenance Services
• Unwind/End of Engagement Services

Technology Services

• Mobility
• Hosted Virtual Desktop (HVD) Services
• Network Management Services
• Software Services
• Security Services

Contract Pricing

Services

Vendor Contact Information

Tony Coleman, tcoleman@comsoltx.com

Looking for a Quote? Ready to Place your Order?

For product and pricing information, please contact sales@comsoltx.com or Tony Coleman, tcoleman@comsoltx.com, 210-369-0320.

Generate a purchase order made payable to Great South Texas Corporation and reference the DIR Contract Number DIR-CPO-5034. The purchase order must reference the DIR contract number.

Email orders to: sales@comsoltx.com or your designated vendor sales representative.

Fax orders to: 210-369-0389 and reference DIR-CPO-5034 in your subject line or cover letter.

Warranty Policy:

Customers may provide written notice to Tony Coleman, tcoleman@comsoltx.com, of errors, inaccuracies, or other deficiencies in services provided by Computer Solutions under a Purchase Order within thirty (30) days or receipt of an invoice for such services. Computer Solutions shall correct such error, inaccuracy, or other deficiency at no additional cost to Customer.