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The Prominence of the CIO in Education, Government and Healthcare

Industries that were once slow to adapt to new technologies are now rapidly introducing cloud computing solutions into their IT architecture. The role of a CIO has been elevated to one of a business process leader who focuses on future strategy and the overall vision of a business. CIOs particularly in education, government, and healthcare are in a position to leverage cloud computing as a way to drive industry initiatives forward. So, what does this mean for an IT leader in one of these industries? Let’s take a look.

First, CIOs now own a larger role in the discussion of purchasing decisions for organizations as well as how to build and allocate an IT budget in order to improve operations while maintaining compliance and regulatory standards. For leaders in the public sector, this mean providing better consumer services while maximizing efficiency and reducing costs within an already limited budget.

Unlike before, now, a CIO’s job is to nurture innovation in the IT department to ensure their technology falls in line with the organization’s mission and strategy. Cloud computing allows for the opportunity to be more responsive and have more flexibility to adapt to new or changing demands. For most, data expands beyond a classroom, doctor’s office, or government building as technology has shifted the way consumers interact with services. As a digital ecosystem in and of itself, a CIO cannot run IT services the way they have before the cloud. They must redesign an infrastructure that ensures reliability and can mitigate risk while still satisfying their business standards. The best CIOs recognize that technological transformation is a key player in IT operations and directly impacts their institution’s ability to be successful now and in the future.

For institutions in the aforementioned industries, technology and cloud computing support both internal and consumer-facing applications. From IoT devices to patient, student, or customer portals, consumers are more eager to interact within a network. Therefore, one of a CIO’s biggest goals is to make the most complex systems perform effortlessly. As such, it makes sense that CIOs need to be fluent both in their organization’s language and their consumers’ language in order to listen to and understand how to best improve functionality and direct their teams to what needs take priority to create solutions to support those needs.

For many CIOs, the cloud is a stimulus for innovation and change. Cloud computing is an important technology element in many education, government, and healthcare technology strategies, and when chosen and implemented properly, the cloud helps to revolutionize the way CIOs respond to internal business processes and foster innovation.

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