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Collaboration

Seamless communication goes beyond integrated dialtone and voicemail. In a single conversation, your employees, colleagues, and customers transition from their tablets to their phones to their laptops. Face-to-face meetings and conferences occur digitally through video. What if a single system integrated all these channels of communication? Cisco Unified Communications makes it possible.

But be aware: Cisco service providers are not created equal. Computer Solutions is a Master Collaboration Partner and we have a Cisco Certified Internetwork Expert (CCIE) on staff, ready to take your organization’s collaboration system to a new level.

Cloud-based or on-premise collaboration solutions with Cisco Unified Communications

contact center

Contact Center

We can help you lend a listening ear to your customers with top-of-the-line programs such as Cisco UCCX.

voice

Voice

Utilize products such as Cisco Finesse and Cisco SocialMiner to provide a transparent link for your customers.

video

Video

Expand and upgrade your conferencing capabilities with desktops, phones, and conference rooms.

web conference

Web Conference

Have a meeting place always at the ready with Cisco WebEx.

Let us design a Collaboration System for You

Collaboration is more than dialtone and voicemail. You can communicate and collaborate as a company more efficiently through a single integrated system. Our technology and infrastructure professional services team is ready to help architect and implement your technology solution. Learn more about our Implementation Services

Masterful Expertise

We know how to make your communications a reality.

Reputable Experience

As a Master Collaboration Partner with Cisco, our team has the specific expertise needed to implement a top-of-the-line collaboration system for your organization. We understand that every call is important, and communication must be consistent, reliable, and secure. Our experience includes completing an Avaya to Cisco Unified Contact Center migration for the largest municipally owned energy utility company, working hand-in-hand with our customer from design to implementation. We have a proven track record and have developed long-term relationships as a result.

“Computer Solutions staff are very knowledge with regard to the entire line of Cisco voice and telecommunications. They have assisted my staff with individual aspects of upgrades and integration of this equipment. They always do what they commit to doing in the time we agree upon.” ~ Joseph Deck, Our Lady of the Lake University

Need to Upgrade?

If you haven’t updated to Cisco Unified Communications Version 11, it’s time to get current. Email us or call 210-369-0300 to start your upgrade.

Full Implementation Services

Our professional services team is ready to architect and implement your technology solution. Learn more about our Implementation Services

Need Ongoing Support?

From engineers and architects to operation technicians at our help desk, our NetWatch team is dedicated to keeping your IT running at peak performance. Learn more about Managed Services