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Today, you can be on the
same page with your customers – literally! You
can access critical information in a single
location – comprehensive data about their
business, previous order and service call
history and much more – right on the screen of
your phone, computer or PDA. You no longer have
to shuffle through files or open computer
applications to have total information about the
customer you’re talking to right now.
Microsoft Dynamics CRM 3.0 and
Cisco’s IP telephony let you access a customer’s
information on the fly, making every phone call
a better experience. When a customer calls or
you make an outbound call, your Cisco IP phone
patches into the Microsoft CRM system to display
your customer’s profile – and their
complete history. The system also allows remote
access, making vital information available to
sales and service people in the field. They can
tap in fast, and be immediately responsive to
your customers.
Winning and retaining customers
is the name of the game and this Microsoft -
Cisco combination is the key to success.
Computer Solutions has earned coveted,
high-level partnerships with both Cisco and
Microsoft and can bring those relationships to
work for you. Computer Solutions – we’ve been
helping with business solutions in San Antonio
for more than 25 years.
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