Computer Solutions’ P-MAP (Performance Management Assessment Program) is an assessment
that evaluates an organization from a holistic point of view and then delivers a
current state analysis and a roadmap to peak performance.
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Enterprise Architecture is the evaluation of an organization from a holistic point
of view with one, or more, or all, of the following objectives; increase operational
efficiency, improve quality, improve decision support, create new revenue streams,
comply with government regulation, increase profitability, respond to competitive
pressure, improve employee work / family life, optimize resource and align technology
and information systems with business objectives.
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V-CIO provides strategic, tactical and operation support to companies that need
temporary help during CIO vacancies, long term support for companies that benefit
from outsourcing this activity and execution of roadmaps created as a result of
our P-MAP program.
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Streamlining and automating business processes should be a part of every organization’s
businesses strategy. Automated processes increase productivity, improve quality,
reduce risk, improve customer service, improve morale, increases operational efficiency,
and improves decision support. Computer Solutions offers comprehensive process management
services that can assist you in making your organization a peak performer.
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Organizations require decision support to meet the demands of a global economy.
Data warehouses, online reporting systems, key performance indicators, dashboards
and analytics all play a role in providing business intelligence to remain competitive
and navigate the detours to business plans in an ever changing business landscape.
Computer Solutions provides business intelligence consulting services supported
by state of the art technologies to manage highly valuable business data and put
that data at your finger where and when you need it.
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Disaster Recovery - Assess the current business state of preparedness for a defined
spectrum of potential business interruptions, accounting for business goals, and
prepare a Disaster Recovery/Business Continuity plan to ensure the business ability
to sustain a disastrous situation.
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Business moves at light speed in the 21st century and your employees, customers
and partners need the tools to communicate and collaborate effectively and efficiently
in a global economy. Computer Solutions team of professionals can provide the tools,
support and training to make 21st century communication and collaboration a reality
in your organization.
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Regulatory compliance and reporting requirements are growing at an alarming rate.
Typically this regulatory compliance is managed by very manual and paper intensive
business processes. Computer Solutions provides consulting services specifically
designed to leverage technology and process management to deliver automated regulatory
compliance and reporting.
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Computer Solutions has the proven expertise to provide business partners with enterprise
resource planning (ERP) solutions that will integrate the data and processes of
standalone systems into one unified system. Using leading industry technology solutions
and practices, Computer Solutions’ is committed to helping our ERP partners triumph
past the numerous islands of data commonly found in many organizations. Our professional
staff will be an asset to all phases of your ERP implementation from the initial
needs assessment, planning, configuration, customization to the providing ongoing
support and maintenance.
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Microsoft Dynamics CRM is a full customer relationship management (CRM) suite with
marketing, sales, and service capabilities that are fast, familiar, and flexible,
helping businesses of all sizes to find, win, and grow profitable customer relationships.
Delivered through a network of channel partners providing specialized services,
Microsoft Dynamics CRM works with familiar Microsoft® products to streamline processes
across an entire business.
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Computer Solutions offers the Microsoft Dynamics Retail Management Systems (RMS)
hosted on an IBM SurePos point-of-sale system to meet the needs of small and medium
retail operations. With out of the box integration with Dynamics’ Great Plains accounting
system, the total package has the capability to modernize any business. Additional
capabilities of RMS includes maintaining a full history of the a customer’s buying
history, a RMS customer loyalty program, inventory control, and a full portfolio
of reporting to compliment the needs of a business.
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ECM or Electronic Content Management is defined as the technology or technologies
used to Capture, Manage, Store, Preserve and Deliver documents electronically related
to an organization and the different processes in the organization. ERM or Electronic
Records Management is very similar to ECM, but not as broad-focused. ERM embraces
all records, but maintains a particular emphasis on electronic records. It is important
to know that Computer Solutions is experienced in all phases of ERM and ECM implementations
but will use the ECM terminology for this content.
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The Call Center is often the first and sometimes the only point of presence a business
has with its customers. Making this interaction efficient and helpful is not as
simple as distributing calls to the next available agent. Staff must have quick
access to the right information with the ability to track these interactions with
customers. This requires systems that are integrated with your telephony system
and processes that are optimized to take advantage of them. Computer Solutions combines
industry experience and innovation with market leading products from Cisco Systems
to help you enhance your customer interactions.
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Your customers, employees, and competitors are placing demands on the organization
to communicate more effectively and without added complexity. The traditional channels
of communications like telephone and email must be delivered in a cost effective
way while also allowing for enhanced features such as Presence. Your contact center
must also evolve to become integrated with your business applications. Computer
Solutions specializes in providing innovative Unified Communications solutions based
on the Cisco Systems platform to meet these challenges. We can help you leverage
multipoint communications including voice, video, chat, and web conferencing to
transform your business.
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Computer Solutions created a web based training solution that our customers use
to create, deliver, manage and track training courses and curriculums. Training
courses can cover any topic you choose but we find that, required and recurring
training, are good candidates particularly in highly regulated environments. The
solution is built on Microsoft ASP.Net, the .net framework and Flash. Automated
workflows run on Microsoft Sharepoint. Soon we will have a Silverlight version of
the product that replaces Flash.
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Standard Operating Procedure (SOP)-It is a paperless system to create and revise
SOPs then route for approval through an automated process. It manages documents
for audit control and quick referencing and provides a platform to integrate competency
assessments, training, maintenance, and SOP review documentation.
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Computer Solutions has a 30 year history of delivering advanced procurement and
logistics solutions to our commercial, enterprise and public sector accounts. Uniquely
positioned to develop integrated ecommerce solutions, web based order management
portals and custom B2B high volume transactional business process.
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Your business relies upon technology for various aspects of its operations, but
that doesn’t mean your organization needs to be staffed with technologists. With
managed services you don’t need to be in the business of hiring, training, and retaining
the best technical talent that your systems need. Computer Solutions can monitor
and maintain your technology infrastructure and let you focus on your customers
and the reason you do business. We can provide you with cost effective access to
a virtual team of experts with enterprise-class experience to reduce your operational
costs and accelerate the deployment of new applications.
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The number of systems supporting the business and the staff that maintains them
continues to grow. To minimize the cost of ownership, maximize investment, and increase
availability requires the vision to look across all the layers technology platform
and select components that complement each other. It also means putting together
the right people and processes to support them in an efficient manner. Computer
Solutions can assist you in these complex decisions bringing together experiences
from our team of consultants who have combined experiences in hundreds of different
environments.
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The internet has forever changed the way the world works, plays, shops and markets
their products and services. This has also opened the door to security threats -
threats to individual identity and privacy, and threats to enterprise data and operations.
Computer Solutions provides security consulting and system implementation across
the entire spectrum of strategic and tactical security measures.
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The network is the foundation for creating, storing, and accessing all of your information
assets and role of the network is still expanding to provide new services. Computer
Solutions can help you design and support this critical business asset to maximize
its potential and minimize risk. We have extensive experience creating innovative
solutions using products from Cisco Systems and other leading manufacturers to solve
business needs like disaster recovery, security, a mobile work force, and maximizing
performance.
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One of the challenges faced by those managing technology is where to focus their
investments of time and money to provide the most impact. Even if you already know
what you need to accomplish it’s difficult to develop a sound plan to get there
if you don’t completely understand where you are today. Computer Solutions can provide
a comprehensive evaluation of your technology environment today and document all
of your systems. We can then make specific recommendations and develop a roadmap
to help you achieve the level of security and availability that is required for
your organization.
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Your customers, employees, and competitors are placing demands on the organization
to communicate more effectively and without added complexity. The traditional channels
of communications like telephone and email must be delivered in a cost effective
way while also allowing for enhanced features such as Presence. Your contact center
must also evolve to become integrated with your business applications. Computer
Solutions specializes in providing innovative Unified Communications solutions based
on the Cisco Systems platform to meet these challenges. We can help you leverage
multipoint communications including voice, video, chat, and web conferencing to
transform your business.
Close
The enterprise data center is the brain of your systems where most of your critical
information assets are stored. The data center covers a wide variety of hardware
computing technologies including servers and storage area networks on top of which
the applications are layered. It also includes environment components such as cooling,
power, and the structured cabling plant. Combining the right mixture of hardware,
software, and management systems provides an efficient business tool that also keeps
the cost of ownership minimized. Computer Solutions brings together many areas of
expertise necessary to help you develop a resilient and cost effective Data Center
solution.
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Most servers in the data center today are using less than 25% of the capacity but
are isolated by the requirement to separate applications. Virtualization provides
the means to create multiple instances of the operating system and application space
on a single server through the emulation of hardware. Each instance appears as a
separate server with its own hardware allowing the isolation of each system and
maximizing the capabilities of the physical server. We can help you develop and
implement a virtualization strategy on the VMware and Microsoft platforms to maximize
your investment in hardware while also enhancing business continuity and disaster
recovery.
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Disaster Recovery is an ongoing process that must continually change with the business.
Computer Solutions applies a methodical approach to discover business objectives
and map those to technology needs when developing your disaster recovery roadmap.
We have a successful track record of providing disaster recovery solutions that
incorporate technologies, processes, and people to help your business survive catastrophic
failures.
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Computer Solutions’ Solution Development practice delivers custom software solutions
developed in tight coordination with an organization’s business stakeholders. Employing
best practices in the software development lifecycle and current software architecture
patterns and designs, the solutions delivered by Computer Solutions have enabled
clients to realize solid returns on their solution development investments.
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As your business has grown, your investment in technology solutions has likely grown as well. In many cases, though, those investments have been to address specific needs without consideration of how they should work together. If that sounds familiar, Computer Solutions can work with your business to ensure that technology investments are working as complementary solutions that optimize your processes.
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Computer Solutions provides a full spectrum of RDBMS (relational database management
system) management and consultative services on most well-known RDBMS products like
Microsoft SQL Server and Oracle. From installation and configuration to security
and best practices we have the talent and experience to support your unique needs
and requirements.
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SHAREPOINT-Microsoft Office SharePoint Server 2007 is an integrated suite of server
capabilities that can help improve organizational effectiveness by providing comprehensive
content management and enterprise search, accelerating shared business processes,
and facilitating information-sharing across boundaries for better business insight.
Office SharePoint Server 2007 supports all intranet, extranet, and Web applications
across an enterprise within one integrated platform, instead of relying on separate
fragmented systems.
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In addition to custom application development and data management Computer Solutions
provides software installation and configuration services backed by training and
ongoing support. Typical software implementations include products like Sharepoint,
Project Server, Office Communications Server, Exchange Server, Dynamics GP, CRM
and RMS, Rights Management Server, ERP and Accounting Applications, Security Software
or other software of your choice.
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Organizations require decision support to meet the demands of a global economy.
Data warehouses, online reporting systems, key performance indicators, dashboards
and analytics all play a role in providing business intelligence to remain competitive
and navigate the detours to business plans in an ever changing business landscape.
Computer Solutions provides business intelligence consulting services supported
by state of the art technologies to manage highly valuable business data and put
that data at your finger where and when you need it.
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Filtering out unwanted and dangerous emails is an important part of your Company’s
security posture. We use products from Cisco Systems, Barracuda Networks, Symantec
and McAfee to help create the appropriate sized solution for your business. Today’s
internet environment demands a multi-layered approach to security to protect critical
business data throughout the enterprise. Threats to individual identity and privacy,
and threats to enterprise data and operation remain high priorities for today’s
organizations. Computer Solutions provides the end-point security solutions that
address a critical portion of the layered security strategy. Computer Solutions
is a certified partner and resells products from today’s leaders in end-point security-Cisco
Systems, MacAfee, Symantec and CA.
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As a Cisco certified Security specialist, Computer Solutions sells, installs and
supports products that provide intrusion detection/prevention, identity management,
secure wireless and firewalls. The security experts at Computer Solutions can help
you protect your data from the multitude of threats that you face today and prepare
for those coming tomorrow. We leverage technologies from leading manufacturers like
Cisco and combine them with a proven approach to secure your environment and maintain
compliance. Our certified security specialists will help you identify the security
posture that is right for your organization and develop manageable solutions to
enforce it. We can also help you respond to a security incident to minimize loss
and recover quickly.
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To be successful in today’s business world, companies need to provide seamless collaborative
communication throughout their organization. Cisco Unified Communication technologies
provide 21st century tools for business communication. Computer Solutions holds
the Advanced Unified Communications Specialization and we provide products and solutions
in IP Telephony, Video conferencing, Integrated voice and Web conferencing, Mobile
IP soft phones, Voicemail / Unified Messaging.
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Your investment in technology should be spent wisely. Today there are many strategies
to maximize your server investments. Computer Solutions helps our customer acquire
and deploy tower/branch servers, rack mounted servers and blade servers from HP,
IBM and Dell. We also help our customers implement virtualization and consolidation
strategies with technology from VMware, Citrix and Microsoft. Choosing the right
solution can be difficult. Computer Solutions can help you plan and deploy the right
hardware for your environment. Additionally, we offer services to help maintain
your investment so you can maximize the uptime while reducing the amount of time
you spend supporting the infrastructure.
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Computer Solutions’ partnerships with leading storage vendors HP and EMC allow us
to provide our customers with flexible, robust and scalable storage solutions. Whether
upgrading your existing storage infrastructure or deploying SAN technology for the
first time, our team of certified systems engineers can provide you with the right
solution to support your enterprise storage needs. Computer Solutions is a certified
HP Enterprise Storage Reseller and certified EMC Velocity Storage Reseller.
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Computer Solutions features Routing and Switching products from Cisco Systems and
has a large team of local network engineers capable of network design, configuration,
expansion and trouble shooting. Whether you’re building out a large data center
or bringing a small branch office online, we have the experience and expertise to
quickly deliver the right sized solution for your needs.
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Computer Solutions resells software from all major industry manufacturers. Computer
Solutions also maintains specializations supported by advanced technical and sales
certifications with key software partners. Computer Solutions is certified to resell
Microsoft Dynamics, Oracle, HP Open view, Symantec, MacAfee, Citrix, VMware, Altiris,
Adobe and IBM software.
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Computer Solutions is authorized to resell Hewlett Packard and Lexmark printing
and imaging equipment, Computer Solutions is also a Xerox PagePack certified partner,
providing Xerox managed products and services to enterprise customers in our marketplace.
Computer Solutions also specifies and deploys imaging equipment to support our Document
Management Solutions capabilities.
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